Please note that this policy applies only to this website and not to the websites of companies or organisations to which we provide links.
Please be assured we respect your privacy and will not pass your contact details on to any third party for use in marketing or for any other reason except to service your specific enquiry.
This website supplies your enquiry to installers of energy saving products and services throughout the UK, in order that you may be provided with these specific services. Your information will be passed to direct installers to contact you by telephone, email or sms to assist you with your enquiry.
We do not collect much in the way of sensitive personal information about you on this website, asking only for your email address, your address and postcode and a telephone number, plus we may ask for non-sensitive information about your property (eg current levels of insulation etc). The more information you can give us, the better we will be able to deal with your enquiry.
Your postcode simply allows us to identify the region within which you live and to ascertain whether or not you are in a region which is eligible for grants, in order that can then pass on the information to the relevant installer.
Your email address, telephone number and any other contact details you provide will be used only to make contact with you to further progress your enquiry.
Site Usage Information
This website gathers “site usage” information like the number and frequency of visitors to the website, in the same way that television ratings tell the TV networks how many people have tuned into a particular programme. We only use such data in its aggregate form to help us:
* determine how much our customers use different parts of the site
* improve the overall quality and efficiency of our site so that it is both relevant and appealing.
To delete cookies, use the Privacy options in your browser. Information about cookie deletion can be found at http://support.microsoft.com/kb/278835 (Internet Explorer), http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 (Google Chrome), http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored (Firefox).
Individual User Information
Individually identifiable information will not be released to any third parties excepting those installation companies we service with leads, without that individual’s prior consent. Visitors are specifically asked for individually identifiable information when enquiring about insulation services.
From time to time, we may wish to contact individual users regarding new service developments or to make promotional offers.
Where we conduct customer and service research, we will not disclose this information to any third-parties outside of the list of reputable installers we supply leads to.
We do not use or disclose information about your individual visits to this website or information that you may give us, such as your name, postcode, address, email address or telephone number, to any outside companies, excepting reputable installation companies or similar organisations or companies to whom we pass your enquiries in order that they can provide those specific services to you.
However we reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. Where practical, energysavinggrants.org will attempt to obtain the prior consent of the individual prior to disclosing individually identifiable information. As mentioned above, we reserve the right to share aggregated “site usage” information with third parties.
The security of your information is a priority to us. Unfortunately, no security system, or system of transmitting data over the internet, can be guaranteed to be 100% secure. As a result, while we strive to protect the information you supply to us, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party we provide the information to. You provide all such information at your own risk.
Your personally identifiable information may be passed to and used by the organisations and companies we use to service your enquiry.